THE COMPLETE AI VOICE OPERATIONS PLATFORM

Turn customer conversations into completed work.

Build multilingual AI agents that answer questions, take action in your systems, and work alongside your team—across phone, web and messaging.

Explore the product
ONE CONVERSATION. MANY POSSIBILITIES.

“Consider it done.”

A booking. A resolved request.
A warmer introduction.

PhoneWebMessaging
Natural conversation.
Real business context.
Live Desk / ConversationProduct preview
Appointment conciergeEnglish ↔ Hindi · Phone + web
Context connected
CALLER

Actually, could we make that Thursday afternoon? And let the advisor know it’s for our second location.

VAGARY VOICE

Thursday at 2:30 works. I’ll add the location details, send your confirmation and brief your advisor.

Appointment confirmedCalendar updated · customer record enriched
Illustrative product previewVagary Voice
Remembers the context.
Respects your boundaries.
Build without a blank canvasConnect the stack you already useKeep your people in the loopKnow what every outcome costs
BUILD. OPERATE. IMPROVE.

The whole operation.
Not just the voice.

From the first agent draft to the next better release, keep creation, customer conversations and business outcomes connected.

01 / THE OPERATING LOOP

Your expertise. An agent that can act on it.

Shape the conversation visually. Add your knowledge, connect tools, test the difficult moments and publish a version you can stand behind.

  • Visual flows
  • Knowledge & tools
  • Versioned releases
Explore the platform
Agent Studio / Appointment conciergeProduct preview
Appointment conciergeVersion 4 · Draft
CONVERSATION STARTWelcome & understand

Listen for intent · detect language

AI AGENTFind the right next step

Knowledge + customer context

Ready to book
Check availability

Calendar action

Needs a person
Warm handoff

Share a helpful brief

Flow validatedTest → Review → Publish
Illustrative product previewVagary Voice
START WITH THE WORK

What should your
next agent accomplish?

Give inbound demand a welcome. Give outbound conversations a purpose. Build around the job your business needs done.

Explore every solution
AI receptionist

Make every first call a useful conversation.

Give callers a front desk that answers questions, captures the reason for their call, books a time, and connects them to the right person. Keep your opening hours, routing rules, and brand voice in one place.

Explore solutions
Lead qualification

Turn interest into a conversation sales can act on.

Speak with inbound prospects, ask the questions that matter to your business, and capture a useful brief in your CRM. Give sales the prospect’s needs, fit, timing, and agreed next step before the first meeting.

Explore solutions
Appointment automation

Take scheduling out of the back-and-forth.

Let customers book, move, or cancel an appointment in a natural conversation. Connect availability, business rules, and confirmations so every booking carries the details your staff need to prepare.

Explore solutions
Customer support

Resolve the question. Preserve the relationship.

Give customers answers grounded in your knowledge and actions connected to your systems. When a conversation needs judgment, hand it to a person with the issue, attempted steps, and customer context intact.

Explore solutions
Outbound sales

Make outreach a relevant, two-way conversation.

Run outbound campaigns that listen, qualify interest, and agree on a useful next step. Bring contact context, calling rules, CRM updates, and sales handoffs into the same workflow.

Explore solutions
Customer follow-up

Continue the conversation after the transaction.

Coordinate reminders, service updates, feedback, and renewal conversations using what you already know about the customer. Give every follow-up a clear purpose and every response somewhere useful to go.

Explore solutions
Different businesses. Different conversations.Find your industry
MEET PEOPLE WHERE THEY ARE

One agent.
Every way in.

Your phone number. Your website. Your application. Your customer’s preferred language. Keep the experience coherent as the channel changes.

Explore voice & channels
Phone & SIPWeb & appsMessagingSDK & embed
Your AI agentKnowledge · tools · memory
Englishहिन्दीHinglishLanguage detection & code-switching
WARM HANDOFF

A person. Already up to speed.

Product preview
“I’d like to speak with someone about rolling this out to our other locations.”
ADVISOR CONTEXT PACKET

A useful beginning.
Not a repeated story.

IntentMulti-location rollout
Already discussedCurrent phone setup & team capacity
Customer preferenceSpeak with a specialist
Next best actionConfirm scope and arrange a walkthrough
AI agentRight advisor
AI + HUMAN, BY DESIGN

The best handoff
feels like continuity.

Some conversations need judgment, empathy or a specialist. Route by skill, language and availability. Give your team a concise brief, the history and a clear next step.

  • Live queues and human-agent desktop
  • Warm transfers with customer context
  • Supervisor listen, whisper and barge-in
  • Existing contact-centre connections
Explore AI + human operations
YOUR STACK. YOUR CHOICE.

Fits your business.
Connects to its moving parts.

Keep the systems and relationships that work. Give your agents permission to use them, with controls at every boundary.

CHOICE WITHOUT FRAGMENTATION

Bring what makes
your stack yours.

Your providers

Choose speech and AI models, bring keys, and apply cost, latency and fallback policies.

Your telephony

Connect existing numbers, SIP trunks and carriers. Keep your contact centre in the loop.

Your agent brain

Connect customer-hosted logic, approved tools and open-source components through product APIs.

Build on your terms
PROVE IT. THEN IMPROVE IT.

Better calls are good.
Better outcomes
are the point.

Review transcripts, recordings and customer outcomes together. Find recurring failures, turn them into regression tests, and compare the quality and economics of the next release.

QualityVoice-native evaluations and automated QA
EconomicsUsage, provider spend and cost per result
ImprovementVersion comparisons and outcome reports
Explore conversation intelligence
Performance / Quality reviewProduct preview
OUTCOMES & QUALITY

Know what moved forward.

Illustrative data
Task completionHuman handoff
v1
v2
v3
v4
v5
v6
Review a conversationCreate a testImprove the release
Illustrative product previewVagary Voice
CONTROL IS PART OF THE PRODUCT

Built to meet
your operating reality.

Decide who can act, where data lives and how long it stays. Scale with governance your security, finance and operations teams can understand.

Explore enterprise

Identity & access

SSO, granular roles and tenant isolation

Data control

Retention, residency and zero-retention policies

Deployment choice

Cloud, dedicated, VPC and on-premises

Operational control

Budgets, concurrency, audit and observability

ONE VOICE PRODUCT. THREE WAYS TO BUY.

Clear costs. Real control.
A model that fits your work.

Start with managed conversations, bring your own stack, or pay against an agreed business result. Keep your agents and integrations as your commercial needs change.

SIMPLICITY & PREDICTABILITY

Managed Voice

Your conversations. A managed AI stack.

Choose a runtime profile and calling routes, with clear usage, capacity and number costs.

Estimate managed voice
FLEXIBILITY & OWNERSHIP

Own Stack & Capacity

Your providers. Our voice platform.

Bring AI keys, a carrier or your agent brain. Choose metered runtime or a defined capacity reservation.

Configure your stack
BUSINESS-RESULT ACCOUNTABILITY

Verified Outcomes

An agreed result. Evidence attached.

Define qualification, booking or resolution criteria, acceptance rules and the billing basis before work begins.

Assess your workflow
Market, calling route and configuration determine the applicable offer. External provider bills and covered outcome charges stay explicit.See pricing & assumptions
THE DETAILS MATTER

Comprehensive by design.
Discoverable by you.

From interruption controls to cross-call memory, from campaign pacing to signed webhooks—find the capabilities behind your next use case.

Explore the product
BY VAGARY LABS

A complete voice product.
Part of a connected platform.

Start with customer conversations. Extend into shared APIs or governed company-wide workflows when you need them. Voice remains independently usable, with its own data and permissions.

Run customer conversations

Create, operate and improve Voice agents. Shared Vagary identity takes you back to the Voice journey you selected.

Start with a Voice template

Build with the underlying APIs

Need speech or AI inside your own application? Explore independently offered capabilities from Vagary Labs.

Explore standalone speech APIs

Connect conversations to wider work

Let authorized Vagaris workflows coordinate follow-up across teams and systems, using only the Voice evidence you choose to share.

Explore Voice + Vagaris
MAKE YOUR NEXT CONVERSATION COUNT

Give every conversation
somewhere better to go.

Start with one agent. Build an operation around what works.